If you need to cancel a booking or make changes to it, please contact the guest via the conversation panel or by direct email, as soon as you can.
Then, send us an email to firstname.lastname@example.org, so that we can update our records.
Bookings listed in BH Bookings page can only be changed by the BH team. They can’t be removed, or updated via the conversation panel. As they are linked to our invoicing system, it is very important you let us know of any changes as soon as possible.
Thank you for your helping in keeping our records up-to-date.